Microsoft announced the unveiling of Microsoft Dragon Copilot, the first AI assistant for clinical workflow that combines the natural language voice dictation capabilities of DMO with the ambient listening capabilities of DAX, fine-tuned generative AI, and healthcare-adapted safeguards.
Part of Microsoft Cloud for Healthcare, Dragon Copilot is built on a modern architecture that claims to enable organizations to deliver enhanced experiences and outcomes across care settings for providers and patients alike.
“At Microsoft, we have long believed that AI has the incredible potential to free clinicians from much of the administrative burden in healthcare and enable them to refocus on taking care of patients,” said Joe Petro, Corporate Vice President of Microsoft Health and Life Sciences Solutions and Platforms. “With the launch of our new Dragon Copilot, we are introducing the first unified voice AI experience to the market, drawing on our trusted, decades-long expertise that has consistently enhanced provider wellness and improved clinical and financial outcomes for provider organizations and the patients they serve.”
Dragon Copilot combines DMO’s speech capabilities, which have helped clinicians document billions of patient records, and DAX’s ambient AI technology, which has assisted over 3 million ambient patient conversations across 600 healthcare organizations in the past month alone. With these ambient AI capabilities, organizations have already realized significant outcomes, with clinicians reporting five minutes saved per encounter, 70% of clinicians reporting reduced feelings of burnout and fatigue, 62% of clinicians stating they are less likely to leave their organization, while 93% of patients report a better overall experience.
Key features of Dragon Copilot allow clinicians and other care providers across specialties to streamline, search, and automate healthcare tasks with AI-powered documentation and medical insights.
Clinicians working across ambulatory, inpatient, emergency departments and other care settings will benefit from Dragon Copilot’s fast, accurate, secure and intuitive speech and ambient capabilities to document care, navigate electronic health record (EHR) workflows, and perform other administrative tasks. Dragon Copilot will be generally available in the U.S. and Canada in May, followed by the U.K., Germany, France and the Netherlands. Microsoft is also committed to bringing a new Dragon experience to other key markets using Dragon Medical today.
“We are aware of the administrative burnout affecting our clinicians and the need for improved care access for our patients, and the newest evolution of Dragon represents a significant step forward in alleviating this strain,” said Glen Kearns, EVP and CIO, The Ottawa Hospital. “We are thrilled to be one of the first customers in Canada to use Microsoft’s ambient and generative AI technology. The newest evolution of Dragon Copilot could help alleviate the documentation burden for our clinical teams.”
With Microsoft’s extensive healthcare industry partner ecosystem, healthcare organizations can unlock more value from Dragon Copilot by accessing new solutions and integrated offerings. These partners include leading EHR providers, independent software vendors, system integrators, and cloud service providers, each with a unique role in enabling organizations to deliver meaningful outcomes using the Dragon Copilot solution.
